Refund & Return Policy
Our commitment to your satisfaction.
1. Returns & Exchanges
You may request a return within 7 days of delivery for eligible products. Products must be unused, in original packaging, and with all accessories.
2. Non‑Returnable Items
- Personal care items (e.g., massage belts, intimate products)
- Products damaged due to misuse
- Items without original packaging
3. Refund Process
Once we receive and inspect your return, we will notify you of approval or rejection. Approved refunds will be processed within 7‑10 business days to the original payment method.
4. Shipping Costs for Returns
Return shipping costs are borne by the customer unless the product is defective or we sent the wrong item.
5. Order Cancellation
Orders can be cancelled before they are shipped. Please contact us immediately. Once shipped, please follow the return process.
6. Contact Us
For any return or refund queries, email us at Indiatens@gmail.com or call 8130323065.